Scope Telecomms is introducing a new line of low cost, functionality rich CallShop solutions which will allow entrepreneurs' quick entry and competitive stay in the rapidly growing VoIP industry. These scalable solutions have speedy and easy setup processes and minimal investment requirements.

Who may take advantage of these solutions?

• New entrepreneurs who would like to get into the highly promising industry of Voice Over IP without hefty investment costs and complicated set-up and maintenance processes.
• Existing Internet Cafe owners looking to expand their customer base by using their current infrastructure to offer additional services.
• Traditional PSTN Call Shop owners wanting to reduce costs and boost profits by simply 'switching' or upgrading to VoIP-based systems.
• Carriers who would like to increase their wholesale traffic and enlist more customers by offering hosted Call Shop services.

Typical Call Shop Scenarios

Prepaid:

• Customer visits the Call Shop.
• Customer pre-pays the operator for the call.
• The operator will then activate a phone booth for the customer using the Call Shop VoIP Software.
• The customer will go to the phone booth and dial the destination number.
• Call Shop VoIP will record the call details and the corresponding call charges for future reporting needs.

Pinless Dialing
Scope Telecomms also provides a range of pinless calling cards which work from any phone including home, office and mobile networks with great ease.


Postpaid:

• Customer visits the Call Shop.
• Customer chooses a vacant phone booth and dials the destination number.
• Call Shop VoIP keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
• When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.

How Do The Solutions Work?
Stand-Alone Call Shop: You Are the Owner of a Stand-Alone Call Shop

• A customer places a call from your Call Shop by dialing a destination number.
• The Call Shop VoIP software running on the operator's PC at your Call Shop starts to record the CDR (Call Detail Record) for the call.
• Your gateway sends the call over the internet to the carrier that was configured in the software for the calls destination.
• The carrier routes the call to the destination.
• When the call is terminated the operator's Call Shop VoIP will have the complete CDR for that call. It can be used to invoice the customer and any business analysis reporting needs.

Hosted Call Shop: You Are the Owner of a Hosted Call Shop

• A customer places a call from your Call Shop by dialing a destination number.
• Your gateway sends the call over the internet to the carrier hosting your Call Shop service.
• This carrier routes the call to the destination and records the CDR for the call in their system.
• When the call is terminated your Call Shop's operator logs onto the carrier's website to retrieve the CDR and invoicing information for that call.
• You may also log into the carrier's website at any time to access other features such as define/modify service rates and generate reports.

 

Advanced Call Shop: You are the owner of a carrier hosting Call Shop services.

• You have multiple clients hosting Call Shop services from you. Each of them has their own gateway configured to yours.
• A call is placed at one of your client's Call Shops.
• The call is routed to your Gatekeeper/Gateway and your Call Shop VoIP software starts to record the call CDR.
• Your Gatekeeper/Gateway routes the call to the destination.
• When the call is terminated the Call Shop client will log into your system through a website to retrieve the CDR and invoice information for that call.
• You will bill your Call Shop clients using invoices generated by your Call Shop VoIP Software.

You may also use the software to do many other functions such as define/modify rate and generate reports.